Port City Escape Room Wilmington NC
Frequently Asked Questions

What is Port City Escape?2019-11-08T23:57:36+00:00

Port City Escape is a real-life room escape game. After entering a room with your team of up to 10 people, the door is closed behind you. 60 minutes are on the clock! You must work together in order to find clues and use elements of the room to solve a series of puzzles and escape the room. It is part scavenger hunt and part puzzle game.

What are your hours of operation?2019-11-09T00:05:55+00:00

Our summer business hours are: Tuesday 2 p.m.- 10 p.m., Thursday 4 p.m.- 8 p.m., Friday-Saturday 12 p.m. – 10 p.m., Sunday 12:30p.m. – 6p.m. The staff at Port City Escape realizes you might want to have fun outside of our regular business hours. We will do our best to accommodate your group outside of our regular hours whenever possible. Contact us at contact@portcityescape.com

Who created the puzzles? Have we seen them before?2019-11-08T23:57:30+00:00

At Port City Escape all of the puzzles and concepts were created in-house. Kris and Dr. Doug Testori, Co-owners of Port City Escape, chose the room themes and then built the story and all of the puzzles around those themes. We do our best to make all of the details and puzzles in the rooms historically accurate and relevant to the rooms’ themes.

How many people can play, and what is the age limit?2019-11-08T23:57:26+00:00

Up to ten people can play as a team. The minimum for all games is 2 players. We recommend our rooms for ages ten and up. We ask that an adult stay on premises for groups comprised of players 14 and younger, or they can stay and play. This is a great family activity.

Do I need any special prior puzzle solving experience?2019-11-08T23:57:22+00:00

Nope. Just be willing to search for hidden clues and related items…and to use your brain! If you are really struggling, you may reach out to the Game Master to offer you a clue and get you moving in the right direction.

Are your rooms wheelchair accessible?2019-09-09T23:24:03+00:00

Yes! Our entire facility is wheelchair accessible.

Can I do a corporate team building event?2020-02-06T15:33:53+00:00

Absolutely! We can arrange customized events for any size group!

Call Kris Testori at (910) 471-5760 to set up your team building event.

Do you offer any discounts?2020-02-06T15:31:21+00:00

Yes, we offer a 20% Military and first responders discount with valid identification.

We periodically run other specials so check out our Facebook and Instagram pages.

Do I need a reservation to enjoy the Escape Room experience?2019-11-08T23:57:09+00:00

Yes, a reservation is necessary, but thankfully you can book online easily! Just click of any of the ‘Book Now’ buttons on this website.

What if I am only in town for a few days and really, really want to visit?2019-11-09T00:07:25+00:00

To add a reservation outside of our normal business hours, please call us at (910) 251-7005. We will do whatever we can to make it work.

What is a Private Room? Do I want one?2020-02-06T18:57:29+00:00

Some people don’t like the idea of playing an escape room with people they don’t know. However, we think that escape rooms are such a festive atmosphere, the more the merrier! We list all of our rooms as publicly available but offer an option to allow your entertainment experience to be private at a slight increase in fee.

When booking you will be given an option to pay a little extra fee to secure this as a private room. This helps us meet our overhead needs and gives you the experience you want.

Get a team together of your choosing and book together. This will defer the cost to all in the group and you will have a hand selected group of friends/family members to work with. In your group, follow our recommendations and include people that are of a different mind than you. Different skill sets will bring different advantages.

Alternatively, you can meet new people by playing with others from the online booking system in public rooms.

How long does each event last?2019-11-08T23:57:01+00:00

You are in the room for exactly 60 minutes. Please plan to arrive 15 minutes before your start time. This is important!!! When you arrive you will receive a quick briefing on the game. Then the fun begins! You will be locked in the room and will have 60 minutes to get out.

What should I wear?2019-09-09T23:28:19+00:00

Your adventure will require some light physically activity, such as bending, stretching, and stooping, so wear something comfortable.

Do you accept Donation Requests?2019-11-09T00:03:26+00:00

Port City Escape considers donations to be an extremely important part of our community involvement. In an effort to help you process your request, we have created a Donation Request Information Form. Click here to download it today!

What about parking?2019-09-09T23:29:48+00:00

There is plenty of onsite parking at Port City Escape. There is parking on both sides of the building which is reserved for Port City Escape guests.